Four Car Repair Tips to Avoid Getting Ripped Off | Penney Auto Body & Glass Vancouver

Four Car Repair Tips to Avoid Getting Ripped Off | Penney Auto Body & Glass Vancouver

Caring for a car can leave some people feeling anxious when it comes to servicing at car repair shops. If you don’t know much about your vehicle but want to avoid getting ripped off at the repair shop, do your homework and research. There are plenty of shops out there who take advantage of customers because they assume most consumers do not know much about cars.

And today’s cars are more sophisticated with inexplicable dashboard lights and codes. And certain repairs may cost more than in the past, which can have a significant impact on a budget. Below are four tips on how to avoid getting ripped off.

Be a Savvy Customer
Overcharging and taking advantage of customers unfamiliar with cars often feels rampant in the auto repair industry. If you don’t know what to expect, you can be a victim. Here are some suggestions on how to avoid being ripped off.

Be on the lookout for shops that:

  • Suggest or perform unnecessary repairs or maintenance that don’t match the scheduled maintenance recommended in your car’s owner’s manual
  • Charge you inflated or excessive fees
  • Replace parts that don’t need replacing or use poor-quality parts


Know Your Car
Educate yourself on your car. To empower yourself about your particular car, read your owner’s manual. Then, open the hood and get familiar with what’s there. Teach yourself to check the fluid levels: oil, transmission fluid, power steering fluid and windshield washer fluid.

Ask Questions
Ask questions so you won't be taken advantage of. If you don’t understand the answer or if the shop you are dealing with cannot explain everything to your satisfaction, find another shop that can.
How can you make sure a shop uses quality parts? Before approving any work, ask if the parts meet or exceed OEM (Original Equipment Manufacturer) specifications. If there is doubt, ask to see the packaging the part came in. OEM parts exist because certain companies manufacture auto parts as subcontractors to vehicle manufacturers and use specifications of those manufacturers.

Find a Quality Repair Shop
Look for a shop before you need one and ask friends for recommendations. Look for certified technicians, a clean and professional facility, friendly service consultants who are able to explain what is being done to your car and why you need that service. A proper car shop won’t try to take advantage of customers.

Penney Auto Body & Glass, Vancouver’s Auto Body Collision Repair Shop, is an expert in paint and body repair and cares about the welfare of your car and your personal safety. If you get involved in an automotive accident or you're a victim of a vehicle break-in or theft be sure to contact Penney Auto Body for your auto body, collision repair, and car painting services.


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