What To Do When Your Car Window Is Broken | Penney Auto Body & Glass Vancouver

What To Do When Your Car Window Is Broken | Penney Auto Body & Glass Vancouver

If your windshield is smashed, cracked, or broken it needs to get fixed. Here are a few simple tips to help ensure the job gets done properly.


1. Contact your insurance company

Insurance coverage changes from province to province. As soon as you can, contact the company that covers your comprehensive insurance coverage to determine what's covered. “Comprehensive coverage” is the insurance that covers loss or damage to your car caused by fire, theft, weather, mischief, Mother Nature, or vandalism and does not include loss by collision or upset. There is typically a deductible.


2. Decide how costs will get covered

This is where you have to decide whether to pay the deductible, or just pay for the window out of pocket. Usually, replacing an entire windshield is substantially more than the deductible (ranging from $100 to $500) so it’s worth using your insurance. But do triple check to make sure it won’t increase future premiums.

For example, suppose your side window needs replacing. Your deductible is $300 and the side window will cost around $300. You may want to skip insurance entirely and just deal with it privately.

If you make three or more glass claims within a three-year period, the insurance company may ding you for additional fees when it’s time to renew. Double-check to make sure you are choosing the right options on your insurance policy.


3. Find a reputable repair shop

In order to get a windshield or car window replaced reliably, you want to go to an expert. If you have a favourite mechanic, ask for a referral. Check with your friends to see who they recommend.

Give your car dealer a call to see if they can help.

Ask how long the repair will take and don’t trust anyone who says you can drive away sooner than three hours after the install.


Penney Auto Body & Glass, Vancouver’s Auto Body Collision Repair Shop, is an expert in paint and body repair and cares about the welfare of your car and your personal safety. If you get involved in an automotive accident or you're a victim of a vehicle break-in or theft be sure to contact Penney Auto Body for your auto body, collision repair, and car painting services.

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